Why Choose VCA Capital Area Veterinary Emergency and Specialty in Concord, NH?
Emergency and critical care for pets has made great leaps in recent years. To provide the best, it is necessary to have the experience and equipment for this advanced care. As a response to the needs of the community, VCA CAVES serves as a central location so a staff dedicated to critical care with the appropriate equipment is available for your pet.
Excellence: VCA CAVES strives to be a highly regarded emergency veterinary facility that sets the standard of excellence for all others. Our patients and their owners will be treated like family.
Patient Care: We are committed to providing the highest quality, compassionate, and ethical care to our patients. We strive to be leaders in our fields and offer the most advanced health care to our patients.
Communication: We are committed to fostering mutually beneficial relationships with our emergency veterinary base by providing timely and effective communication, and excellent client and patient care.
Team Work: Our collaborative approach to veterinary medicine is supported by outstanding care providers using state-of-the-art technology.
VCA Capital Area Veterinary Emergency and Specialty
Phone: 603-227-1199
Phone: 887-929-1199
Fax: 603-227-0666
1 Intervale Road
Concord, NH 03301
Mon-Sun: Open 24 hours
APPOINTMENTS
If your pet is having an emergency we encourage you to come in immediately. It is helpful to know you are on your way so that we can be prepared to treat your pet as soon as you arrive. For our specialty services we do schedule all visits to ensure the most appropriate member of our medical team is available to address all of your questions and concerns.
PATIENT ADMISSION
Please bring all of your pet's medications and/or food to the hospital when s/he is admitted. (Please be aware that by bringing your pet's medication(s) at the time of hospitalization, it can help reduce the financial expense of your pet's stay with us.)
HOSPITALIZATION
We are happy to keep some of your pet's personal items (special toy and/or blanket) with him/her during his/her hospitalization. However, please understand that we cannot guarantee you will receive this special item back at the time of your pet's discharge. Please be assured that our hospital will supply your pet with comfortable blankets, beds, and even toys during his/her hospitalization.
VISITING HOURS
VCA Capital Area Veterinary Specialty Hospital encourages you to visit with your hospitalized pet during their stay with us. Please call in advance and speak with one of our client care representatives to schedule the appointment for your visit. Please understand that a member of our medical team may not be available to speak with you during your visit if you have not previously scheduled a time with one of staff. You may call at any time, however, to receive updates about your hospitalized pet. Our doctors will call you with an update about your pet at least once daily and, of course, whenever s/he has pertinent or urgent information to relay to you about your pet.
PATIENT DISCHARGE
Please be certain your pet's doctor has approved your pet's discharge from the hospital, and you have agreed upon a time BEFORE you arrive to pick up your pet. This will permit us the time to attend to the many details that must be finalized/completed before your pet can be released, including preparation of his/her medications and the discharge instructions. We would like everything to be prepared ahead of time in an effort to minimize your wait.
Many of the pets treated at VCA Capital Area Veterinary Specialty Hospital require ongoing care after their initial visit. In some cases, it may be more convenient for you to have your pet's primary care veterinarian perform these tests rather than return to VCA CAVES. We are happy to collaborate with your pet's primary care veterinarian regarding the continued care of your pet. As part of this collaborative effort and if needed, our team can interpret laboratory test results performed by your pet's primary care veterinarian. Based upon laboratory test results, we can also provide treatment recommendations.
Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.
Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit® promotional financing payment plans*. To learn more about CareCredit® or apply now, please visit www.carecredit.com.
*Please note that not all financing plans on the CareCredit® website are available. Please verify with the receptionist which current plans are offered.
*Subject to credit approval. Minimum monthly payments required. Ask us for details.
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Pope Memorial SPCA
The Pope Memorial SPCA is dedicated to caring for abandoned and homeless pets, protecting and advocating for pets in need and promoting the humane treatment of all animals.
VCA CAVES supports and partners with the SPCA at all of their major events to help raise money for these animals in need. We work closely with the SPCA to provide care and shelter for strays and injured pets in the community while the SPCA helps to find them their permanent home.
